Take your career to the next level as a Business Analyst II at Intact. Focus on system referrals and functionality improvements while enjoying a hybrid work setting. This role involves working with regional teams and IT to troubleshoot and resolve daily system issues.

You will utilize your claims knowledge to ensure effective communication as a liaison across departments. Your project management skills will come into play as you identify user training opportunities and support critical production functions. Key Responsibilities:
Address daily system referrals promptly and accurately
Meet with teams to review ongoing issues and solutions
Identify training opportunities through trend monitoring
Serve as a liaison among users, IT, and departments
Conduct testing and consult on system functionality improvements Requirements:
At least three years of experience as a Business Analyst
Familiarity with Claims tools/processes, specifically Contact 360
Experience in production support required
Robust analytical mindset to investigate technical problems
Effective communication skills, both written and verbal Contribute your analytical and project management expertise to Intact for impactful system enhancements.

📌 Intact Business Analyst Ii Role Mississauga
🏢 Intact Financial
📍 Mississauga