Join our client in Mississauga as a hybrid Business Process Lead for SAP Field Services Management. Focus on optimizing booking and scheduling processes. The role demands a leader who can translate manual, email-driven workflows into standardized ERP practices while implementing SAP S/4HANA.
This position involves guiding the design and validation of automated scheduling features and collaborating with the system integrator to meet business needs effectively. You will ensure real-time capacity management and auditability in service operations. Key Responsibilities:
Design end-to-end processes for SAP FSM demand management
Automate workflows from manual to rules-based ERP systems
Partner with integrator to establish configuration and activation workflows
Lead the drive for technician booking and communication automation
Facilitate UAT and training for cross-team alignment Requirements:
Minimum one full-cycle SAP S/4HANA implementation experience
Hands-on with SAP Field Service Management
Understanding of scheduling, booking, and installer capacity
Expertise in ERP-driven workflow automation
Ability to lead and collaborate in complex ERP settings Transform field service processes by leveraging your expertise in SAP FSM in this energetic role.
📌 Field Service Management Lead For Sap Mississauga
🏢 ELIASSEN GROUP
📍 Mississauga
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