Job Overview

We are seeking experienced and qualified and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.

Duties
Greet guests upon arrival and assist with check-in/check-out processes
Answer phone calls and direct inquiries to the appropriate department
Handle guest requests promptly and courteously
Process reservations and cancellations accurately
Maintain a tidy and organized front desk area
Provide information about hotel services, facilities, and local attractions
Assist with administrative tasks as needed

Experience must have
Previous experience in a hotel or hospitality




Proficiency in using phone systems and basic office equipment
Excellent communication skills with a robust focus on phone etiquette
Ability to speak multiple languages is a plus (bilingual or multilingual)
Strong attention to detail and problem-solving skills

Join our team as a Front Desk Agent to be part of a energetic hospitality environment where your skills in guest services will shine. Job Type: Full time

Pay: $18.25-$20.00 per hour

Experience
Customer service: 1 year (required)

Work Location: In person

📌 Front Desk Agent Fort St John (Fort St. John)
🏢 612539 BC Ltd. (dba Coachman Inn/Howard Johnson Hotel)
📍 Fort St. John