Join Pigment as a Customer Support Specialist, where your expertise makes a difference. Focus on diagnosing problems and delivering exceptional user education in our fast-paced workplace. You will play an essential role in helping customers navigate our AI-driven platform.

With strong communication skills, you'll engage with both technical and non-technical stakeholders to ensure their needs are met. Your insights will guide the Product team in aligning offerings with customer requirements. Key Responsibilities:
Serve as a primary point of contact for customer inquiries
Resolve product issues in collaboration with engineering
Train customers to enhance their use of Pigment
Establish operational efficiencies with cross-functional teams
Manage customer satisfaction proactively within workspaces Requirements:
2+ years in technical support or customer operations
Excellent organizational and prioritization skills
Proven ability to adopt current technologies quickly
Experience managing internal requests and competitive priorities
Solid record of delivering high-quality customer service Be part of Pigment's growth by providing crucial customer support and fostering innovation.

📌 Customer Support Specialist At Pigment Toronto
🏢 Pigment
📍 Toronto