Empower customers as a Customer Solutions Specialist with goeasy, Canada’s leading lease-to-own business. Engage clients and tailor financial solutions in a cooperative team setting. As a Customer Solutions Specialist, you’ll build strong relationships and meet financial needs by offering tailored leasing and service product solutions.
This role necessitates exceptional interpersonal skills, a sales-oriented mindset, and the ability to manage customer accounts effectively. You will conduct collections, maintain empathy, and ensure that customer accounts are well-managed and up-to-date. Key Responsibilities:
Engage customers in person, via phone, and email
Interview clients to understand financial needs
Maximize sales through cross-selling methods
Manage customer accounts, ensuring accuracy
Conduct qualified collections while retaining empathy Requirements:
Proven communication and interpersonal skills
Experience in a customer-facing role preferred
Ability to work a variety of shifts
Capacity to lift 50+ pounds
Comfort with challenging customer conversations Utilize your sales skills and empathetic approach to enhance customer experiences at goeasy.
📌 Customer Solutions Specialist At Goeasy Shubenacadie (Canada)
🏢 goeasy
📍 Canada