Elevate customer experiences at an enterprise level as a DTMF and Voice Bot Developer in Toronto, Ontario. Join the Contact Centre and Customer Experience team to innovate IVR solutions and ensure seamless application performance. As part of a large transformation initiative, you will play a crucial role in developing and supporting IVR technologies aimed at personalized customer service.

Your responsibilities include building Conversational IVRs, providing technical support, and collaborating with various teams to resolve complex issues. Candidates should possess extensive experience with Cisco and Java technologies to thrive in this role. Key Responsibilities:
Develop and support DTMF and Conversational IVRs
Collaborate on technical planning and systems analysis




Identify and resolve application integrity issues
Create quality code and assist during testing phases
Perform complex technical tasks and problem resolution Requirements:
Undergraduate degree or technical certificate required
4+ years in DTMF IVR application development
Proficient in Cisco Call Studio and CVP technologies
Experienced with Java and backend integrations
Knowledge of large-scale financial enterprise settings Apply your technical expertise in IVR development to enhance customer interactions in Toronto.

📌 Dtmf And Voice Bot Developer Toronto
🏢 GuruLink
📍 Toronto