Join Dialpad as an Applied Scientist in Kitchener, Canada, and leverage your expertise in AI and Natural Language Processing. This role emphasizes collaboration and research-driven innovations in autonomous voice agents. As an integral part of our AI team, you will focus on enhancing voice and chat data features.

Your contributions will impact real-time agentic systems designed to listen and respond during customer interactions. This position requires a blend of technical skills and teamwork, working alongside engineering, design, and product teams to push the boundaries of business communications. Key Responsibilities:
Develop state-of-the-art Natural Language Processing algorithms
Evaluate model performance and analyze business impacts




Manage extensive textual data sets efficiently
Build advanced multilingual and multimodal processing features
Collaborate with cross-functional teams for effective deployment Requirements:
Master's or PhD in relevant fields
2+ years of industry experience for Master’s or 1+ for PhD
Proficiency in machine learning, Python, and PyTorch
Understanding of current LLM model architectures
Excellent problem-solving and communication skills Elevate your career in AI at Dialpad while shaping the future of business communications.

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