Job Overview
We are seeking an experienced BDC Sales Representative to join our team. The ideal candidate will have a passion for customer service and sales, with the ability to provide exceptional assistance to our valued customers.
Key Responsibilities
Respond promptly to phone calls, emails, text messages, and online inquiries
Schedule appointments for the sales team
Follow up with internet leads and previous customers
Maintain accurate customer records in the dealership's CRM system
Confirm appointments and conduct reminder calls
Assist with lead generation and customer retention campaigns
Meet daily, weekly, and monthly appointment and performance goals
Coordinate with the sales team to ensure a seamless customer experience
Handle customer questions professionally and direct them to the appropriate department
Required Skills
Excellent verbal and written communication skills
Solid customer service and relationship-building abilities
Skilled phone etiquette
Active listening skills
Solid organizational and multitasking abilities
Computer proficiency (Microsoft Office, CRM systems, email)
Ability to work in a fast-paced environment
Positive attitude and team-oriented mindset
Experience
Previous customer service, call center, retail sales, or automotive dealership experience preferred
Experience using CRM software is an asset
Familiarity with automotive sales processes is beneficial
Pay: $18.00-$22.00 per hour
Licence/Certification:
OMVIC (required)
Work Location: In person
📌 Business Development Associate Brampton
🏢 VIP MOTORS
📍 Brampton
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