Job Summary
We are seeking a friendly and qualified Host/Expo to create a welcoming atmosphere for our guests. The ideal candidate will excel in guest services, possess excellent communication skills, and have experience in hospitality or food service environments. This role involves managing reservations, greeting guests, and ensuring smooth seating operations to enhance overall customer satisfaction.

Duties
Greet guests warmly upon arrival and manage waiting lists efficiently
Escort guests to their tables and provide menus
Handle reservations and seating arrangements using POS systems such as Squirrel
Maintain a clean and organized host stand area
Answer phone inquiries with professional phone etiquette and assist with reservation bookings
Coordinate with servers and kitchen staff to ensure timely seating and service flow
Manage guest inquiries, complaints, or special requests courteously and promptly




Assist in maintaining a welcoming environment aligned with hospitality standards

Skills
Proven experience in guest services, serving, or hospitality roles, preferably within restaurants or hotels
Strong communication skills with the ability to interact effectively with diverse guests
Excellent customer service skills with a friendly and approachable demeanor
Familiarity with restaurant POS systems, especially Squirrel or similar platforms
Knowledge of food service operations and restaurant procedures is a plus
Ability to handle multiple tasks efficiently in a fast-paced workplace
Professional phone etiquette and clear communication skills
Previous restaurant experience is highly desirable for success in this role

Job Type: Part time

Pay: $18.25-$26.00 per hour

Work Location: In person

📌 Host Victoria
🏢 Browns Socialhouse Uptown
📍 Victoria