Elevate advisor support at Fidelity as an Advisor Experience Manager in Toronto on a hybrid schedule.
Assist Wealth
Advisors with operational needs and client issue resolutions. Fidelity seeks an Advisor Experience Manager to act as the primary support for Wealth Advisors. In this role, you will leverage your robust relationship management and operational judgment to ensure a seamless advisor experience.
Responsibilities include guiding advisors through complex situations and coordinating with cross-functional teams for timely issue resolution. Key Responsibilities:
Serve as the main contact for advisor escalations
Partner with advisors on time-sensitive business matters
Provide guidance on operational workflows and processes
Liaise with internal teams for issue resolution
Act as a trusted operational partner to Wealth Leadership Requirements:
University degree or equivalent experience
3+ years in relevant advisor support roles
Robust understanding of Canadian wealth management
Experience in navigating escalations and complex scenarios
Demonstrated operational judgment in high-pressure settings Cultivate advisor relationships and enhance operational efficiency as an Advisor Experience Manager at Fidelity.
📌 Advisor Experience Manager In Toronto
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Toronto
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