$18–$20/hour + performance bonuses | Full-time, Permanent | Woodbridge, ON

About the role

Magic Windows & Doors is hiring an Inbound Sales Coordinator to run the phones and keep our 30-person outside sales team booked right. You'll take inbound calls from prospective customers, qualify them, and match each one to the right rep — juggling geography, workload, and scheduling in real time. It's less "appointment setter," more air traffic control: every booking is a small judgment call, and you're the one holding the whole picture together.

We work toward team goals, not individual quotas, so this is a collaborative role, not a competitive one.

What you'll do
Answer inbound calls from prospective customers and qualify leads against our booking criteria
Match leads to the right rep based on location, availability, and workload
Make quick calls to avoid scheduling conflicts (e.g., back-to-back appointments too far apart)
Follow up by phone, text, and email
Keep our CRM accurate and current
Help the team hit shared booking goals

What you'll need
At least 1 year in a phone-based role — call centre, inside sales, customer service, or retail
Comfortable being on the phone for most of your shift
A knack for keeping a lot of moving pieces straight without losing the thread




Good judgment under pressure — you can weigh a few factors and make a call
Reliable transportation to our Woodbridge office
CRM experience (Salesforce, HubSpot, etc.) is a plus, not required

Schedule

Full time, in-person in Woodbridge, working Saturday through Wednesday (Thursday and Friday off).

What we offer
Competitive hourly pay plus team performance bonuses
Full group benefits — medical, dental, paramedical
Structured onboarding and training
On-site parking, casual dress
A real growth path within a high-performing sales team
A social, tight-knit team culture

Sound like a fit? We'd love to hear from you.

Job Types: Full time, Permanent

Pay: $18.00-$20.00 per hour

Perks:
Casual dress
On-site parking

Application question(s):
Approximately how long is your commute to Woodbridge during weekday mornings, and do you have reliable transportation?
Are you comfortable making and receiving 60–100+ calls per day?
Have you used a CRM system before? If yes, which one(s)?
Are you available to work a fixed Saturday–Wednesday full-time schedule?

Experience:
phone-based sales or customer service: 1 year (required)

Work Location: In person

📌 Inbound Sales Coordinator — Sat–wed Schedule Woodbridge, In Person
🏢 Magic Windows & Doors
📍 Woodbridge