Job Overview
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will possess excellent communication skills and a strong background in customer service. This role is essential in ensuring smooth daily operations at the front desk and providing exceptional support to our staff and customers.

The Dufresne Group is committed to investing in our team members; we offer:
Market competitive wages;
Excellent employee discounts;
Career growth and continuous development;
Respectful and family-oriented working environment with robust company values.

As the Administration assistant, you will:
Provide excellent customer service to our team and our guests
Communicate with guests by following your training resolution processes
Contact customers through outbound queue provide updates and book deliveries and advise of delivery/technician timeframes
Accurately opens,



monitors and closes Customer Service Orders
Accurately records Delivery Completion Data
Complete Customer Invoicing and initiate parts ordering

As a successful candidate you will have the following:
Be available to work days, evening and weekends as required
Have excellent verbal communication skills and telephone etiquette with ability to negotiate tactfully and act with diplomacy and respect
Good computer skills with ability to quickly learn new applications

If you are a motivated individual looking to contribute to a agile team while enhancing your administrative skills, we encourage you to apply for this exciting chance!

Job Type: Part time

Pay: From $18.00 per hour

Work Location: In person

📌 Administrative Assistant Thunder Bay
🏢 Dufresne Furniture & Appliances.
📍 Thunder Bay