Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires solid communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently. Experience in front desk settings is a plus, but not mandatory. The position offers an opportunity to work in a energetic environment where organizational skills and attention to detail are highly valued.
Responsibilities
Greet visitors and clients warmly, ensuring a positive first impression
Manage multi-line phone systems, directing calls appropriately and taking detailed messages
Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
Perform data entry and maintain accurate records using QuickBooks and other office software
Handle filing, document management, and general clerical duties such as photocopying and scanning
Support administrative tasks including proofreading documents, managing correspondence, and organizing files
Assist with billing, bookkeeping,
and basic bookkeeping tasks as needed
Provide excellent customer service by addressing inquiries promptly and professionally
Maintain a tidy front desk area and ensure all office supplies are stocked
Skills
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Solid computer skills with the ability to learn current software quickly
Experience with data entry, filing systems, and clerical procedures
Excellent customer service skills with professional phone etiquette
Ability to handle multi-line phone systems efficiently
Organizational skills with keen attention to detail for proofreading and document management
Prior experience in medical or dental office settings is advantageous but not required
Knowledge of QuickBooks or bookkeeping experience is a plus
Strong typing skills for efficient data entry and correspondence management
Ability to work independently while managing multiple priorities effectively