Wingate by Wyndham is a small business in Calgary, AB. We are rewarding and rapid-paced.
Our work workplace includes:
On-the-job training
Our work environment includes:
Lively atmosphere
Work-from-home days
Safe work environment
On-the-job training
Responsibilities
Inspect all rooms after cleaning.
Ensure correction of cleaning problems found in inspected suites as needed.
Review issues with the Housekeeping Room Attendant.
Report any damaged or missing items to Executive Housekeeping Manager and Maintenance.
Report exceptional and/or unusual circumstances, such as no luggage in a stay‐over room, sleep‐outs, damage in the rooms, etc. to the Housekeeping Manager and/Maintenance Manager.
Communicate changes of room status to the Front Desk.
Assist Executive Housekeeping Manager with linen and room supplies inventory.
Clean Room, Assist Laundry and Public Cleaning if needed.
Oversees the operations and staff of the Housekeeping Department in the absence of the Housekeeping Supervisor.
Train and supervise Housekeeping team members.
Supervise special cleaning projects under the direction of the Executive Housekeeping Manager.
Assist in maintaining uniform and grooming standards of the department.
Accommodate Guests’ special requests courteously and efficiently.
Maintain Guest Lost and Found program to ensure proper security of lost items.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co‐workers, and management.
Knowledge of safety procedures and proper use of chemicals and cleaning supplies.
Knowledge of and ability to carry out hotel emergency procedures
Requirements
Must have a drivers license or reliable way to get to and from workplace
Work experience as a Room Attendant Supervisor (preferred)
Valuable physical health and stamina
Flexibility to work in shifts
Ability to communicate with guests & other staff
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions