Position Summary:

The Solution Consultant will be responsible for aiding the process of defining, developing, training and implementing the system requirements our external business customers. The Solution Consultant will also lead the development of training material and providing training on the systems and processes developed by the Deployment and Systems Group.

Key Responsibilities:
Translates client requirements to functional documentation; participates in technical designs and test planning
Translating project objectives and high level requirements into detailed system requirements and/or use cases
Designs, prototypes, codes and tests current or enhanced applications
Performs customer support processes and activities for the implementation of new or existing applications
Monitors the efficiency and effectiveness of application operations and troubleshoots problems, as necessary
Develop and deliver training materials on the various products under the Information Systems group
Guiding process design and implementation in departments external to Information Systems




Evaluating recent products and services to judge their suitability for use
Preliminary research and investigation of software and technologies

Required Experience:
University degree or College diploma
Workflow design and implementation
Scripting experience
Robust Excel experience (macros)
SQL Experience an asset
Analyst experience with Software as a Service (SaaS) products is an asset
Demonstrating strong written and verbal communication
Experience composing project documentation (e.g., high level use cases, detailed business specifications)
Translating business needs into creative technical requirements
Collaborating across multiple internal teams
Demonstrating organization, time management, and multi-tasking skills
Communicating with technical and non-technical audiences

This position is 80% travel and 20% support. Employee therefore must have a reliable vehicle. This position requires travel across the province of Ontario

📌 Solution Consultant Toronto
🏢 Apex Time Solutions
📍 Toronto