Join Intact in Toronto, ON, as the Client Communications Strategy Manager. Drive omnichannel campaigns that shape client engagement across email, SMS, and more.
In this critical role at Intact, you will lead communications orchestration, enhancing customer interactions through strategic planning and execution. With over 10 years of experience, your expertise in digital communications and lifecycle marketing will be essential for managing complex stakeholder relationships.

You will oversee the full spectrum of communication strategies, ensuring alignment and quality throughout the process.

Key Responsibilities:
Direct orchestration of customer communication channels
Manage priorities for incoming communications requests




Curate a centralized communication strategy roadmap
Collaborate with cross-functional stakeholders effectively
Drive continuous improvement in communication quality

Requirements:
Over 10 years in CRM or digital marketing roles
Minimum 5 years in leadership positions
Robust commitment to quality and governance
Excellent communication skills in English & French
Capable of managing complex projects under pressure

Lead the transformation of client communications strategies at Intact and drive impactful results.
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📌 Intact Manager Client Communications Strategy Toronto
🏢 Intact
📍 Toronto