Lead customer engagement as Phoenix's Senior Lifecycle Marketing Manager in Toronto. Drive cutting-edge strategies to enhance retention, lifetime value, and create seamless customer experiences.

In this senior role within Phoenix’s Marketing team, you will focus on full-funnel marketing initiatives that foster customer loyalty. By optimizing engagement across various touchpoints, your leadership will be key in activating long-term relationships with clients.

This position requires a cooperative, on-site approach to lifecycle marketing.

Key Responsibilities:
Own lifecycle marketing strategy from onboarding to churn prevention
Develop multi-channel campaigns including Email and SMS
Segment customer base for personalized messaging




Manage automated workflows using Klaviyo effectively
Create dashboards to track retention and customer value

Requirements:
5+ years in DTC or B2C Lifecycle Marketing
Proficient in Klaviyo and data-driven strategies
Solid leadership in cross-functional team dynamics
Familiarity with Figma and design tools preferred
Analytical skills for performance reporting and optimization

Shape the future of healthcare in Canada at Phoenix by enhancing customer journeys.
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📌 Senior Lifecycle Marketing Manager Toronto (Canada)
🏢 Bilinguallink
📍 Canada