Join Community Living British Columbia as a Quality Service Analyst in Cranbrook. This role supports adults with developmental disabilities through efficient contract negotiation and service quality monitoring in a hybrid setting.
You will serve as the main point of contact for service providers, focusing on managing and approving service contracts to ensure appropriate resources are in place. The position emphasizes collaboration and requires the ability to navigate challenging scenarios with tactful communication. You will utilize your background in social services or business to advance CLBC's mission.
Key Responsibilities:
• Negotiate and develop service contracts
• Conduct comprehensive in office service quality reviews
• Collaborate with facilitators during crises




• Establish recent service relationships for quality care
• Oversee financial reports to ensure compliance
Requirements:
• Bachelor's degree in Business, Social Work, or related field preferred
• Proven experience in social services or contract management
• Exceptional communication and analytical abilities
• Capacity to manage budgets and conflicting priorities
• Clean Class 5 driver's license required
Enhance service quality in community support through cooperative efforts at CLBC in Cranbrook.
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📌 Cranbrook Quality Service Analyst Role Alberta
🏢 Community Living British Columbia
📍 Alberta