Become a part of the CARDs EAC Team as a Credit Card Operations Specialist. This role offers opportunity in a full time position, focusing on delivering excellent client service via phone.
As a bilingual specialist in Montréal, Canada, you will manage inquiries and provide precise information on credit card policies. This position involves multitasking and adapting quickly to various tasks, ensuring that all client requests are addressed efficiently while meeting service level agreements.
Key Responsibilities:
• Provide first point of contact information on credit card products
• Ensure effective problem resolution with available resources
• Utilize analytical skills for effective multi-tasking
• Process credit card-related requests accurately and promptly
Requirements:
• Must be bilingual in English and French
• Experience handling high call volumes in a service role
• Technological proficiency for system troubleshooting
• Willing to work adaptable shifts within specified hours
Utilize your communication talents to improve service levels and support clients effectively in this dynamic role.
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📌 Credit Card Operations Specialist Bilingual Toronto
🏢 RBC
📍 Toronto