Join MTY as the Manager of Loyalty Programs, focusing on enhancing customer experience initiatives in Richmond Hill, ON. This role is pivotal in connecting brands with partners for effective program implementation.
As the Digital Brand Engagement Manager, you will collaborate closely with Loyalty and CX partners to streamline processes and improve communication across MTY brands. Your role will drive the strategic direction of loyalty models and execution, empowering brand teams with the necessary tools and knowledge for success. Establishing explicit communication channels will be essential for cultivating a robust loyalty workplace.
Key Responsibilities:
• Liaise between brands and Loyalty/CX partners for clarity
• Coordinate knowledge transfer for brand self-sufficiency




• Facilitate the execution of promotional engagements
• Support the design and development of loyalty campaigns
• Implement current communication models and process flows
Requirements:
• Strong consultative skills with proven relationship management
• Leadership skills to influence cross-functional teams
• Background in analytics and performance reporting
• Familiarity with loyalty program economics and forecasting
• Excellent communication skills for brand guidance
Enhance your career and the loyalty landscape at MTY in Richmond Hill.
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📌 Manager Of Loyalty Programs At Mty Richmond Hill
🏢 MTY Food Group
📍 Richmond Hill