Join Premier Equipment as an Operational Service Manager to shape exceptional service standards in Ontario's agricultural sector. Lead a team dedicated to maintaining equipment performance and customer satisfaction. You’ll step into a key leadership position, managing a team of technicians and service advisors who play a crucial role in minimizing downtime for clients across various industries.

In this role, you will leverage your operational expertise to ensure a high-quality customer experience while driving team success and optimizing workflow. Your focus on continuous improvement will set recent benchmarks for service delivery. Key Responsibilities:
Develop and retain skilled technicians and advisors
Manage customer experiences from inquiry to invoicing




Establish explicit performance goals and metrics
Optimize tools, scheduling, and department workflow
Engage with Parts and Sales for cohesive operations Requirements:
Experience managing teams in technical settings
In-depth knowledge of shop management and service metrics
Solid customer-first mentality under pressure
Proven decision-making during peak operation times
Integrity and trustworthiness as core values Lead service operations with Premier Equipment, enhancing both team performance and customer relations.

📌 Operational Service Manager In Ontario Ottawa
🏢 Premier Equipment
📍 Ottawa