Become a critical component as a Desktop Queue Management Technician, providing in office technical support in Grande Prairie, Alberta. Assist clients with desktop services, hardware, and software issues.
In this integral role, you will handle not only desktop support but also the management of IT service queues. Your focus will be on resolving technical issues while ensuring timely service delivery to meet client expectations. A proactive mindset and attention to detail will drive success in this role.
Key Responsibilities:
• Provide technical assistance for desktops and connected devices
• Monitor ticket queues and assign tasks accordingly
• Ensure all IT service requests are documented in the system




• Collaborate with internal teams for technical solutions
• Maintain accurate inventory of client assets and equipment
Requirements:
• Experience in desktop support or IT technician functions
• Solid understanding of Microsoft software and systems
• Familiarity with ticketing systems like ServiceNow
• Excellent problem-solving and communication skills
• Ability to lift equipment as needed up to 50 lbs
Leverage your technical skills and organizational expertise in this in office support role in Grande Prairie.
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📌 Technical Support Technician In Grande Prairie
🏢 F12.net
📍 Grande Prairie