Job Description In-Room Dining (IRD) is not aconvenience,it is a private, curated extension of our culinary and service philosophy.

Delivering it well requires discretion, composure, and deep respect for guest privacy.

As an In-Room Dining Server, you are the quiet deliverer of comfort and care.

You bring restaurant-caliber food and beverage into the guests personal space with intention, precision, and emotional awareness.

Every knock, every setup, and every interactionisthoughtfully paced and intentionally restrained,allowing guests to feel indulged without interruption.

Start Date: August2026 Contract Type: Full-Time/Permanent/Seasonal positions available What You''ll Be Doing Service Delivery & Guest Experience Deliver in-room dining orders with quiet professionalism, accuracy, and attention to detail Present and set up orders thoughtfully using cloches, linens, trays, and service ware Read and respect guest cues related to privacy, timing, and personal space Support elevated breakfast journeys and private dining experiences Deliver surprise amenities, VIP touches, and pre-arrival experiences with discretion Operational Excellence Maintain cleanliness, organization, and readiness of IRD equipment, pantries, and stations Communicate clearly and accurately with the IRD Lead Server and Culinary teams Follow precise service standards, delivery timing, and presentation expectations Support opening, closing, and restocking duties Qualifications What You Bring Alberta

ProServe

Certification required.

Previousin-room dining /room service experience, preferably in a luxury environment Excellent communication skills and the ability to remain calm and organized in fast-paced environments.

Comfort using Micros POS and handling cash/card transactions.

Bonus IfYou

Bring Comfort delivering VIP amenities,



special occasions, or surprise moments with discretion Knowledge of cocktails, beer and wine.

Experience working in the Bow Valley.

Who You Are You are serious, diligent, and composed.

You value precision, structure, and doing things the right way,every time.

Yourecomfortable working independently, take pride in accuracy, and understand that excellence in luxury often lives in restraint, silence, and timing.

You lead through the quality of your work and the care you bring to each delivery.

Serve with intention.

Deliver with care.

Stay moved.

Physical Demands Continuous walking and standing throughout long shifts Frequent lifting and carrying up to 11lbs/ 5kg; occasionallifting upto 22lbs/ 10kg Frequent reaching, bending, and maneuvering in a crowded, energetic environment Comfort working in a fast-paced, high-noise, social atmosphere Visa Requirements: Must be legallyauthorizedto work in Canada.

The hotel is unable toassistcandidates in obtaining Canadian work authorization.

Additional Information Job Perks & Benefits: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employeesafter 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.





Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

Subsidized shared Staff Accommodation for full-time status.

Apply Today: Whetheryou''rejust starting your journey or seeking your next adventure,wedlove to hear from you.

Explore current opportunities and discover what it means to be a team member at .

Werecommitted to providing an inclusive and accessible recruitment experience.

If yourequireany accommodations during the application or interview process, please reach outconfidentially,, andwellwork with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story.

In a place as naturally diverse as Banff National Park,itsonly fitting that our workplace reflects the same richness.

Whetheryou''reon shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves,regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusionisn''ta box wecheck,itsa value we live.

And whilewe''reproud of our progress, we knowthere''salways more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belongingisntjust possible,itsexpected.

Be you.

Be bold.

Stay moved. #CWMRSummer26

📌 In-Room Dining Server (Banff)
🏢 EMBLEMS
📍 Banff