Overview Job Skills / Requirements Position: Full Time (Temp) Dispatch Operator Site: City of Brampton Hours: Continental Days (0630 - 1830) Overtime: Averaging Agreement (AA) after 88 hours Pay: $23.82/hr About the Role Dispatch and Communications Guards provide 24-hour coverage of the Security Control Centre.

In this key role, you will oversee several sites within the City of Brampton,monitoringnumeroussystems including fire and life safety, access control, and CCTV.

You willassistin tracking and deployment of security staff and handle a variety of dispatch duties including incident call-taking.

Key Responsibilities Respond to and dispatchappropriate resourcesfor all telephone and electronic calls for service.

Respond to and dispatchappropriate resourcesfor all alarms including intrusion, fire, and panic/duress.

Oversee the tracking and deployment of security personnel across all City of Brampton sites.

Monitor CCTV systems; complete proactive CCTV tours of facilities for suspicious or criminal activity.

Review CCTV footage when incidents occur;submitdetailed reports of findings.

Monitor and log activities of Security Services guards; provide management withtimelyupdates.

Assign reports to security personnel using reporting software.

Maintain written records of all incoming/outgoing transmissions, incident reports, investigations, and follow-up documentation.

Request andassistwith scheduling guard coverage for emergency book-offs, no-shows, and ad-hoc needs.

Manage access control and parking systems; unlock/lock doors and offices through electronic systems.

Sign out equipment to Mobile Response guards; document and report defective equipment.

Complete daily briefs to Security Services management and other personnel.

Investigate routine incidents.





Assistwith patrols and other guard duties asrequired.

Requirements Minimum 3 years of dispatch security experiencerequired.

Minimum 3 years of security experience or related experience is an asset.

Working knowledge of the Trespass to Property Act and Criminal Code.

Must complete a Dispatch/Communications Training program within 3 months of placement.

Good cognitive, interpersonal, and communication skills; critical thinking; sound judgment.

Ability to remain stationary forlong periodsof time.

Ability to remain composed and organized under pressure or in high-stress situations.

Ability to multitask efficiently and provide guidance and supervision to all Security Guards Excellent customer service skills; ability to articulate clearly on the phone Proficient with computers; experience using Microsoft Office, incident reporting software, and CCTV investigation software.

Completion of a Law and Security / Police Foundations or related program is preferred and considered an asset.

Valid Security License for the province of Ontario Valid First Aid & CPR Level C from a WSIB approved provider Must be legally authorized to work in Canada Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) Applicants who do not possess these certifications can opt into Paladin''s Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position Why Choose Paladin? Opportunities for training and career development Free uniforms Daily pay available your paycheck, on your schedule Education Requirements (All) High School Diploma/GED Certification Requirements (All) First Aid and CPR - Level C Certification Valid Security License

📌 City of Brampton - (Temp) Dispatch (Days).
🏢 Paladin Security
📍 Brampton