Elevate member satisfaction as a full time Client Experience Advisory Agent at Desjardins. You'll assist with banking transactions and promote digital solutions while ensuring client needs are met.
As a key player in enhancing member experiences, you will provide personalized banking advice and educate clients on using technology for their transactions. Your role focuses on supporting members, addressing fraud issues, and promoting Desjardins' cooperative values through exceptional service.
Key Responsibilities:
• Educate clients on technological tools for transactions
• Foster business development through quality service
• Assist clients facing fraud or irregularities
• Stay updated on industry standards and offerings
• Adhere to compliance and risk management protocols
Requirements:
• High school diploma in a relevant field
• Minimum two years of related experience
• Proficient in French and service products knowledge
• Familiarity with security measures and internal controls
• Solid communication and customer focus skills
Contribute to enhancing member experiences and empowering clients at Desjardins as a trusted advisory agent.
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📌 Client Experience Advisory Agent Desjardins Maniwaki
🏢 Desjardins
📍 Maniwaki