Join Indigo as a Customer Engagement Representative and create joyful experiences for readers. Immerse yourself in our vibrant culture, connecting customers with the stories that inspire.
In this role, you will embody Indigo's values by fostering an inviting setting where both employees and customers thrive. Engage actively with customers by curating special product collections and ensuring adherence to visual standards. Your ability to share compelling stories will strengthen the bond between customers and our brand.
Key Responsibilities:
• Foster a welcoming workplace in retail stores
• Connect with customers through engaging storytelling
• Curate collections tailored to individual customer needs
• Maintain visual presentation and store standards
• Collaborate with the leadership team to improve experiences
Requirements:
• Preference for experience in specialty retail
• Flexibility and openness to learning
• Capable of lifting medium to large items
• Availability for a versatile work schedule
• Bilingual in French/English essential for Québec
Contribute to memorable experiences for book lovers and enhance customer satisfaction at Indigo.
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