Join Reitmans (Canada) Limited as a Bilingual Customer Service Representative and play a key role in enhancing customer experiences. This temporary position offers a chance to engage and support customers effectively.
As a Customer Service Agent with Reitmans, you will act as the main point of contact for customers, ensuring accurate documentation and productive resolution of issues. Your one year of experience in customer service, particularly in retail or call centers, will be invaluable. Bilingual proficiency in English and French is essential for this role, and you will thrive in a structured schedule from Monday to Friday, with weekend hours.
Key Responsibilities:
• Act as primary contact across various communication channels
• Accurately document customer interactions and issues




• Ensure swift resolution through effective liaison
• Communicate expertly about order management and trends
• Build robust relationships to enhance brand loyalty
Requirements:
• Minimum one year in customer service roles
• Bilingual skills in English and French, both spoken and written
• Competent in Microsoft Office applications
• Solid problem-solving under deadlines
• Ability to consistently meet performance goals
Contribute your skills to RCL while supporting customers in achieving their fashion needs.
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📌 Bilingual Customer Service Representative Montreal
🏢 Reitmans (Canada) Ltée/Ltd
📍 Montreal