Become a key asset at FirstOntario Financial as a Member Services representative, committed to top-notch service and effective sales strategies. Your interactions will be vital in ensuring member satisfaction and retention.
This role incorporates sales, service, and operational tasks to support members effectively. You will provide essential transactional services, identify member needs for cross-selling, and ensure smooth referrals as needed. Upholding FirstOntario's high standards of service is imperative.
Key Responsibilities:
• Deliver efficient transactional banking services to members
• Engage in proactive communication to identify needs
• Adhere to all regulatory policies strictly
• Support daily branch operations and cash management
• Contribute to team activities and service initiatives
Requirements:
• Must possess a high school diploma or equivalent
• Previous experience in cash handling and customer engagement
• Familiarity with Microsoft Office applications preferred
• Excellent interpersonal skills
• Must be versatile for varying work hours
Utilize your expertise in customer service to create quality experiences for members at FirstOntario Financial.
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📌 Member Services at FirstOntario Financial (Oakville)
🏢 Firstontario Credit Union
📍 Oakville