03 Aug
|
Energy Transportation Group
|
Montreal
03 Aug
Energy Transportation Group
Montreal
Drive team excellence and enhance client relationships with ENERGY as a Team Lead in Client Success. Leverage your leadership skills to ensure operational efficiency and exceptional customer service. Join ENERGY Transportation Group as an experienced Team Lead, Client Success.
In this role, you will oversee daily operations while coaching a high-performing team dedicated to client satisfaction. The successful candidate will effectively balance workloads, resolve operational challenges, and implement continuous improvement initiatives. Key Responsibilities:
Lead and mentor a team of Client Success specialists
Ensure accuracy in processing and tracking customer orders
Monitor service levels and key performance indicators (KPIs)
Foster a team-oriented,
accountable team environment
Collaborate across departments to address operational issues Requirements:
3–5 years in logistics, transportation, or supply chain
Leadership or supervisory experience required
Solid grasp of transportation operations and customer service
Proficiency with Transportation Management Systems (TMS)
Bilingual in English and French is a significant asset Elevate client success at ENERGY through effective leadership, operational excellence, and a strong commitment to customer satisfaction.
📌 Leadership In Client Success At Energy Montreal
🏢 Energy Transportation Group
📍 Montreal