We are looking for a Retail Operation Coordinator to join us in our Vancouver Office .
Address:11590 Cambie Rd., Richmond, BC V6X 3Z5
Salary Range: $45,000/yr
Key Responsibilities
Support daily operational tasks across assigned store locations, ensuring timely and effective execution.
Assist in analyzing sales, operational, and performance data to support informed decision-making.
Coordinate cross-functional communications between retail stores and the head office.
Prepare and present reports, dashboards, and performance updates using Excel and PowerPoint.
Travel to stores as needed for operational audits, field support, training, or special project implementation.
Support logistics planning, including shipment coordination and marketing campaign execution.
Research and recommend solutions for store-level challenges or client/event needs.
Identify operational issues proactively and propose practical solutions within program guidelines.
Assist in tracking key performance indicators (KPIs)
and contribute to continuous improvement projects.
Provide day-to-day support to operations leaders and management.
Perform other relevant duties as assigned by the supervisor.
Requirements
Fluent in English and Mandarin with robust written and verbal communication skills.
Proficient inMicrosoft Office Suite (Excel, PowerPoint, Word); Excel data analysis skills are essential.
Prior experience in retail operations, logistics, or data analysis is highly preferred.
Robust organizational and time management skills; ability to prioritize and work under pressure.
Self-motivated, detail-oriented, and eager to learn.
Must be available to workretail hours , includingweekends , and travel for store visits as required.
Must hold avalid driver’s license .
Physical ability to occasionally perform store-level tasks (e.g., audits, merchandising support).
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