Lead a team as the Service Supervisor at Toromont Cat's Sudbury location during the afternoon shift. Ensure top-tier customer satisfaction and service quality while managing technician operations.

Toromont

Cat is seeking a Service Supervisor with leadership skills. In this full time, permanent role, you will guide technicians and oversee shop operations to boost productivity and customer satisfaction. Collaborating with different departments, you'll set standards that align with corporate initiatives and deliver superior service to clients. Key Responsibilities:
Model secure and environmentally sound work behaviors
Provide customer service as the primary shop service contact
Schedule work orders to maximize shop productivity
Train and evaluate team members on performance
Manage financial implications of work orders and customer interactions Requirements:
Minimum post-secondary education
At least 3 years in a supervisory position
Robust leadership and coaching abilities
Knowledge of shop operations and customer service
Commitment to continuous improvement and safety Drive success in your team at Toromont Cat's Sudbury shop while ensuring top-tier customer service.

📌 Afternoon Service Supervisor At Toromont Cat Ottawa
🏢 Toromont CAT
📍 Ottawa