We''re seeking a Customer Service Representative to join our client''s team in Winnipeg.

What We Offer: Salary:$17.50-$20.30 per hour Job Type/Shift: Full-time (Permanent and Temporary options) What You''ll Do: Respond to all incoming emails, chats, and calls withing service targets.

Troubleshoot common issues with products or services.

Work with a team of CSRs and other departments to find appropriate solutions to problems.

Work on multiple inquiries simultaneously to be effective.

Ability to assess the tone and approach each call with empathy and compassion and ensure the customer is getting the support they need.

Accuratelygather and update client information into the system.

What We''re Looking For: Possesses excellent verbal and written communication skills as well as solid telephone manner.

Minimum 1-2years of Customer Service Experience.

Proficient with Microsoft Office.

Ability to multi-task, prioritize, and manage time effectively.

Must have the ability to type 30+ WPM Experience in Tech/Financial/ Call Centre preferred.

Ability to multi-task andproblem solveproficiently.

Proven experience managing customers in a compassionate and calm manner.





If this sounds like a fit for you, we invite you to apply today! This position is immediately available.

Since 1951, Drake International has been a global leader in integrated human capital solutions, delivering tailored services in recruitment, assessment and upskilling, operational efficiency, healthcare, and workplace wellbeing.

We partner directly with employers to offer candidates the best opportunities at no cost, with a human-centered approach.

Recruitment decisions areledby our team.

We may occasionally pilot AI-supported screening tools to support efficiency, but they are not a fixed part of our selection process.

All hiring decisions are made by people, and candidates will be informed if any AI tool is involved in their assessment in accordance with the Employment Standards Act.

Drake International is an equal opportunity employer committed to accessibility, inclusivity, and diversity.

Accommodation is available throughout the recruitment process.

If you require accommodation, please contact your Branch Representative.WINWC

📌 Customer Service Representative (Winnipeg)
🏢 Drake International
📍 Winnipeg