Location: Hybrid for candidates located in the Greater Toronto Area.

Remote for candidates located elsewhere in Canada.

Introduction We are seeking an experienced professional to support a large enterprise banking environment.

The ideal candidate will have strong hands-on experience with IBM Instana and Dynatrace, along with a background in application performance monitoring, observability, and enterprise systems.

Required Skills & Qualifications Strong hands-on experience with IBM Instana and Dynatrace.

Experience with Application Performance Monitoring (APM) and enterprise observability platforms.

Strong understanding of monitoring concepts including metrics, logs, traces, alerting, and distributed systems.

Experience troubleshooting application performance issues in complex environments.

Knowledge of cloud, hybrid cloud, and enterprise application architectures.

Experience working with Dev

Ops practices and production support environments.

Strong communication skills and ability to collaborate with technical and business stakeholders.

Prior work experience in the banking/financial services industry is an asset.

Preferred Skills & Qualifications Instana certification and/or Dynatrace certification.

Experience with IBM technologies, cloud platforms, Kubernetes, Open

Shift, or other cloud-native technologies.

Background in Site Reliability Engineering (SRE),



Dev

Ops, Cloud Operations, or Performance Engineering.

Day-to-Day Responsibilities Implement, configure, and optimize observability solutions using IBM Instana and Dynatrace.

Monitor application performance, infrastructure health, and user experience metrics across enterprise environments.

Develop and maintain dashboards, alerts, and reporting capabilities to provide actionable insights.

Perform root cause analysis (RCA) for application performance issues, incidents, and system degradations.

Support Application Performance Monitoring (APM) initiatives across hybrid cloud and distributed environments.

Collaborate with application teams, infrastructure teams, Dev

Ops teams, and operations teams to improve system reliability.

Integrate monitoring tools with Dev

Ops processes, CI/CD pipelines, and operational workflows.

Identify opportunities for automation, optimization, and continuous improvement.

Provide recommendations and technical guidance related to observability best practices.

Company Benefits & Culture Comprehensive health and dental perks.

Opportunities for professional development and career growth.

Inclusive and collaborative work environment.

For immediate consideration please click APPLY to begin the screening process with Alex.

📌 : Observability Engineer / APM Consultant (Instana & Dynatrace) (Markham)
🏢 Artech
📍 Markham