Work Term: Permanent Work Language: English Hours: 37.5 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 years or equivalent experience Work site environment Outdoors At heights Work setting Installation Urban area Maintenance On-site customer service Rural area Various locations Service Residential Tasks Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment Inspect operation of telecommunications equipment Install, arrange, remove and maintain telephone equipment, wiring and associated hardware Repair or replace defective telephone equipment Test installed telephone systems to locate transmission faults Analyze test results and adjust, change or repair switching system, network, associated equipment and software Complete and maintain test and service reports Determine nature, cause and location of trouble Initiate the dispatch of appropriate repair personnel Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres Operate computerized testing systems to conduct service tests on customer lines and equipment Computer and technology knowledge Telephone system Telecommunication system Area of specialization Telephone installation and repair Switch network installation and repair Telecommunication service testing Telecommunications equipment Security and safety Criminal record check Transportation/travel information Valid driver''s licence Work conditions and physical capabilities Rapid-paced environment Tight deadlines Attention to detail Ability to distinguish between colours Combination of sitting, standing, walking Bending, crouching, kneeling Manual dexterity Weight handling Up to 45 kg (100 lbs) Own tools/equipment Steel-toed safety boots Hard hat Personal suitability Client focus Excellent oral communication Excellent written communication Flexibility Initiative Judgement Reliability Team player Accurate Screening questions Are you available for shift or on-call work? Are you currently a student? Employment terms options Early morning Employment terms options Shift Morning On call Day Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Veterans Supports Veterans in translating their military skills and experience into the language of the civilian job market Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities