Be a key player in client support at Ontario Wholesale Energy as a Service Excellence Coordinator in Toronto. Focus on enhancing the customer experience and ensuring operational efficiency.
In this full time role, you will assist in managing client accounts, resolving issues, and documenting compliance processes. Your communication and organizational skills will contribute to the team’s goal of delivering consistent service levels. With at least 2 years of customer service experience, you will help track service metrics and suggest improvements while working in a rapid-paced environment.
Key Responsibilities:
• Provide timely responses to client inquiries and requests
• Assist with the management of client accounts
• Track and report on service metrics to improve operations




• Document internal procedures and compliance checklists
• Help compile reports on customer feedback and trends
Requirements:
• College diploma or bachelor’s in Business or equivalent
• Over 2 years in customer service or administrative support
• Robust organizational skills and attention to detail
• Experience in the energy sector is advantageous
• Proficient in CRM systems and Microsoft Office
Support Ontario Wholesale Energy's mission by enhancing client interactions through excellent service coordination.
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📌 Ontario Wholesale Energy Client Support Coordinator Toronto
🏢 Ontario-Wholesale-Energy-Gas-
📍 Toronto