SUMMARY Our client, a well-established distributor serving the industrial manufacturing sector, is seeking an Inside Customer Service Representative to join their team in Brampton, Ontario.
This full-time, permanent opportunity is ideal for a customer-focused professional who enjoys building strong client relationships, supporting sales activities, and providing exceptional service in a rapid-paced environment.
This position offers a Monday to Friday schedule (8:00 AM to 4:30 PM), three weeks of vacation, a comprehensive benefits package, and matched retirement savings. . QUALIFICATIONS Previous customer service experience in an industrial, manufacturing, distribution, or related environment preferred Excellent communication and interpersonal skills Knowledge of industrial products or tooling is considered an asset Strong computer proficiency and ability to learn new systems Strong organizational skills and attention to detail Ability to work effectively in a team-oriented environment Ability to manage multiple priorities in a fast-paced setting High school diploma or equivalent required . RESPONSIBILITIES Process and enter incoming customer sales orders accurately and efficiently Respond to customer inquiries and provide timely support by phone and email Deliver a high level of customer service while maintaining strong customer relationships Source products to meet customer requirements and requests Act as the primary liaison for special tooling requests Prepare and provide customer quotations Identify customer needs and recommend appropriate product solutions Develop and maintain positive relationships with customers Communicate effectively with team members and site management Support overall customer service and sales objectives as required . APPLICATION Qualified candidates interested in this opportunity are encouraged to submit their resume for consideration.