What youll do Customer Service Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.

Leads the B2B Marks Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.

Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.

Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.

Assists in preparation and execution of annual inventories.

Follows and ensures compliance of all corporate LP, cash and audit, and OH&S; policies and procedures.

Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.

Creates and communicates execution of Daily Game Plan for operations activities.

Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.

Follows up with the team to complete required training within timeframes.

Leadership Acts as a brand ambassador by promoting brands and culture.

Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.

Maintain Marks performance management expectations including progressive discipline where necessary.





Follows the disciplinary process consistently and impartially.

Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What you bring Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.

Proven ability to build and manage a daily, weekly plan for the department and store.

Exceptional communication skills and organizational skills Superior training and mentoring skills 3-5 years retail experience required.

High energy, enthusiasm, and a drive to succeed.

Basic computer skills required.

Were always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives Other perks to support your well-being Growth opportunities opportunities and product discounts Our typical hiring range is between $34,800 and $43,500.

Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements. #LI-MM2 This posting represents an existing vacancy within our organization.

Il se peut que nous utilisions des outils d''intelligence artificielle dans le cadre de notre processus de recrutement pour aider la rvision initiale des CV.

Toutes les dcisions d''embauche, y compris l''valuation, la slection et la disposition des candidats, sont prises par des recruteurs humains.



propos de nous Chez Mark''s, nous voulons que vous fassiez lexprience dune carrire extraordinaire en contribuant faire de notre marque la premire destination au Canada pour les vtements et chaussures de travail et tout-aller.

En tant que lun des principaux dtaillants de vtements au Canada, et membre important de la famille dentreprises Canadian Tire, Mark''s se distingue par son engagement envers le confort, la qualit et le style.

Mark''s est un chef de file dans le dveloppement darticles novateurs et de qualit grce son assortiment de vtements, de chaussures et daccessoires de travail, y compris des marques maison dynamiques et exclusives.

Joignez-vous nous, il y a une place pour vous ici! Notre engagement envers la diversit, linclusion et lappartenance Nous nous engageons favoriser un environnement o le sentiment dappartenance est florissant et o la diversit, linclusion et lquit font partie intgrante de tout ce que nous faisons.

Nous croyons en la cration dune culture organisationnelle o les gens sont traits en tout temps avec dignit dans le respect de la religion, de la nationalit, du sexe, de la race, de lge, de la capacit perue, de la langue parle, de lorientation sexuelle et de lidentit de chacun.

Nous sommes unis dans notre objectif dtre ici pour contribuer amliorer la vie au Canada.

Accommodements Nous tenons fermement notre valeur fondamentale dinclusion.

Nous accueillons et encourageons les candidats issus de groupes en qute dquit, comme les personnes racises, les Autochtones, les membres de la communaut2SLGBTQIA+, les femmes, les personnes handicapes et autres.

Si vous avez besoin daccommodements pour postuler ce poste ou lors de lentrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour rpondre vos besoins.

📌 Assistant Manager (Marystown)
🏢 Canadian Tire Corporation
📍 Marystown