THE ROLE: Were helping our Edmonton client find a talented and dedicated Client Services IT Technician with solid expertise in diagnosing and resolving technical issues involving hardware, software, and networks.

The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board.

Working both in person and remotely, you''ll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.

Key Responsibilities: Acting as the primary point of contact for technical support requests (in person, phone, and remote) Diagnosing and resolving hardware, software, and network-related issues Performing system maintenance, installations,



and optimizations Troubleshooting LAN/WAN connectivity and third-party systems Following up with users to ensure resolution and a positive support experience Providing consultative recommendations on IT solutions aligned to client needs Maintaining accurate ticketing and supporting billing documentation WHY THIS ROLE? This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment.

Beyond a competitive salary and comprehensive benefits, youll enjoy a collaborative environment that supports a strong work-life balance.

Joining this team means youll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business thats expanding rapidly.

If youre ready to showcase your technical skills while growing your career, this is the role for you!

📌 Senior Client Services IT Technician (Edmonton)
🏢 Robert Half
📍 Edmonton