Attendance On-Site Job number 34411 Category Professional Status: Permanent State Quebec Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time? Full time Posting date 20-Jul-2026 $ 27.8 Salary: Starting at $ 27.8 per hour Area(s) of interest: Advisory services, Call centres Location(s): Montreal As a Customer Service employee in the Insurance sector, youll offer loan insurance solutions that will protect clients assets.

Youll have a positive impact on clients with your advisory skills and your experience ensuring client loyalty.

Your role Answering calls from customers Identify protection and assistance needs Offer solutions to protect their assets Build customer loyalty using a consultative approach Contribute to team objectives Refer customers to the appropriate sector for specialized needs Our Client Contact Centre is open Monday to Thursday from 8:30 a.m. to 8:00 p.m., and Friday from 8:30 a.m. to 5:00 p.m..

You''ll work a full-time schedule of 37.5 hours per week.

Your work schedule is variable and you''ll be informed of your schedule three weeks in advance.

Your team Our team values passionate people and bold ideas.

We work together to help our clients and your colleagues achieve their goals.

We know we can count on our colleagues to share knowledge and help one another.

Learning and development You''ll begin with on-the-job training.

Youll be able to experience the call centre environment and get to know your colleagues.

Your on-the-job training will focus on learning how to help clients over the phone.

During this time, you''ll learn about your role, our products, and our technologies.

Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more.

We also offer many career opportunities and encourage internal mobility.





Required skills College diploma or equivalent Experience in an advisory and/or negotiation role Experience with client retention and developing client relationships #sacA Languages: English, French Reason to require this language: you will need to serve clients who speak a language other than French regularly.

Skills Press space or enter keys to toggle section visibility Customer Retention Diversity & Inclusion Driving Results Emotional Intelligence Proposal Generation Stress Management Teamwork Trading Accountability Client-focused Detail-oriented Empathy Initiative Learning Agility Resiliency Your benefits In addition to competitive compensation, upon hiring youll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience.

We value employees ideas.

Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment Were a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.

Our mission is to have a positive impact on peoples lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments.

We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources.

If you require accommodations, feel free to let us know during our initial conversations.

We welcome all candidates! What can you bring to our team? Join us! Une carrire en tant que Conseiller

As a Senior Legal Advisor in the Legal

📌 Customer Service Advisor Insurance (On-Site) (Montreal)
🏢 National Bank
📍 Montreal