Become a pivotal part of Team Honda Powerhouse of Milton's service department as a BDC Representative. Focus on scheduling, customer interactions, and enhancing service experiences.
This position is essential for managing customer relationships and ensuring their service needs are met promptly. With at least one year of customer service and call handling experience, you will manage appointment scheduling, assist with vehicle maintenance requests, and promote service packages effectively. Your reliability and capability to adapt to business demands will contribute to overall service efficiency.
Key Responsibilities:
• Efficiently manage service appointment scheduling for technicians
• Provide customer assistance with maintenance and repair requests




• Update customer records and ensure accurate documentation
• Engage customers in follow-up for missed appointments
• Recommend maintenance services and track customer preferences
Requirements:
• 1 year experience in a customer service capacity
• Outgoing nature and reliability in customer interactions
• Background in the automotive sector preferred
• Experience with CRM tools like Dealermine
• Robust planning and time management abilities
Apply your skills in communication and customer satisfaction at Team Honda Powerhouse of Milton.
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📌 Service Department Bdc Role At Honda Powerhouse Milton (Canada)
🏢 Formulafordlincoln
📍 Canada