Elevate customer support by joining Toyota Canada as a Bilingual Customer Service Specialist in Bowmanville, Ontario. Engage with Dealers via phone and online tools to resolve inquiries effectively.
This hybrid role at Toyota Canada requires robust communication skills and a keen understanding of customer service. With your bilingual proficiency in English and French, you'll manage inquiries while ensuring exceptional Dealer experiences. Key responsibilities include investigating shipment issues and providing solutions for complex parts inquiries.
Key Responsibilities:
• Investigate Dealer inquiries via Salesforce and phone
• Resolve shipment challenges and inquiries swiftly
• Assist in selecting parts for complex repairs




• Communicate with internal departments for issue resolution
• Report abnormal parts problems to team leaders
Requirements:
• Bilingual in French and English
• 2+ years experience in customer service or call center
• University degree or College diploma in relevant fields
• Solid skills in SAP, Salesforce, or Ring Central
• Knowledge of automotive mechanics is an asset
Support Toyota’s dedication to customer satisfaction while honing your expertise in a cooperative environment.
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📌 Bilingual Customer Service Specialist At Toyota Bowmanville
🏢 Toyota Canada
📍 Bowmanville