Elevate customer experience with Trail Appliances as an Installation Coordinator. Schedule product installations and support our Costco partnership with efficient service and expert coordination.
This full time role works closely with the Service Manager, focusing on seamless scheduling, customer inquiries, and teamwork with sales. You will manage Costco documentation, ensure precise invoicing, and assist during the installation process. Your attention to detail is critical to maintaining accurate records and delivering top-notch client service.
Key Responsibilities:
• Schedule and coordinate effective product installations
• Manage customer inquiries and installation requests promptly
• Maintain accurate records and detailed installer documentation
• Assist in processing invoices and tracking completion certifications
• Generate and manage installation reports and data
Requirements:
• 2+ years in client service or booking experience
• Proven success in a customer-focused setting
• Strong communication skills, both written and verbal
• Excellent attention to detail and work ethic
• Ability to collaborate across teams effectively
Bring your coordination skills and customer focus to Trail Appliances, ensuring high-quality installations and joyful customer experiences.
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