Enhance member experiences as a Pharmacy Assistant for Pocketpills, Canada’s leading online pharmacy platform. Provide quality service and manage medication queries through diverse communication channels.
In this critical role, you’ll assist members with medication orders, refill requests, and general service inquiries. Your expertise will help facilitate a smooth process for prescription management, collaborating closely with pharmacists to assure accurate service delivery. Experience in handling patient inquiries in a team-focused environment is vital to providing exceptional support.
Key Responsibilities:
• Offer quality customer service through various channels
• Process and verify current and refill prescriptions




• Handle refill requests and respond to inquiries
• Collaborate with team members to maintain satisfaction
• Identify proactive solutions for member questions
Requirements:
• At least 1 year of pharmacy experience
• Excellent verbal and written communication skills
• Detail-oriented and capable of multitasking
• Robust work ethic with a positive attitude
• Comfortable working adaptable shifts, including weekends
Become part of Pocketpills and redefine healthcare experiences for Canadians.
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📌 Customer Focused Pharmacy Assistant Role Surrey (Canada)
🏢 pocketpills
📍 Canada