Elevate member satisfaction by joining Alterna as a Commercial Services Support Officer. This term position focuses on client inquiries, transaction coordination, and enhancing service efficiencies.
In this 6-month term role, the Commercial Services Support Officer collaborates with account management to provide exceptional support for Alterna's Commercial and SME portfolio members. You'll engage with clients, manage loan disbursements, and organize essential workflows to ensure seamless service delivery while upholding compliance with regulations and standards.
Key Responsibilities:
• Respond to member/client inquiries promptly
• Organize and monitor activities for workflow efficiency
• Disburse loans and manage mortgage documentation




• Ensure compliance with legal and AML requirements
• Prepare and maintain accurate reporting documentation
Requirements:
• Post-secondary education or equivalent work experience
• 3+ years in financial services preferred
• Advanced MS Office skills, especially in Word and Excel
• Solid written and verbal communication skills
• Proven ability to prioritize and multitask effectively
Support members with your expertise in financial services and dedication to excellent service at Alterna.
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📌 Commercial Services Support Officer Role Ottawa
🏢 Alterna Savings
📍 Ottawa