Education: Bachelor''s degree Experience: 2 years to less than 3 years Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Area of work experience Immigration Screening questions Do you have experience working in this field? Employment terms options Day Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

📌 user support technician (Camrose)
🏢 Youness Canada Immigration
📍 Camrose