Become a Guest Services Associate at Elmwood Spa, offering top-notch service in a serene Toronto environment. Assist guests with their bookings and enhance their spa experience.
This position at Elmwood Spa, recognized for over 40 years of excellence, calls for energetic individuals with previous experience in customer service. As a Guest Services Associate, you'll facilitate guest check-ins and check-outs, manage reservations using the B4T systems, and promote services efficiently. Your role will ensure visitors leave with memorable experiences during their visits.
Key Responsibilities:
• Deliver outstanding service for all guest interactions
• Handle reservations and confirmations with precision
• Stay informed on all spa services and promotions




• Maintain accurate guest records per company standards
• Advise guests on spa treatments and retail offerings
Requirements:
• One year of experience in spa or customer service environments
• Robust guest relations and communication skills
• Familiarity with point-of-sale and booking systems
• High attention to detail and organizational abilities
• Availability for a adaptable work schedule, including evenings
Be an integral part of Elmwood Spa's commitment to customer satisfaction and service excellence.
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📌 Elmwood Spa Guest Services Associate Toronto
🏢 Elmwood
📍 Toronto