Join The Dorian's team as a Guest Service AYS Agent in Calgary. Drive guest satisfaction through proactive service, managing reservations, dining orders, and guest interactions effectively.
As an AYS Agent for The Dorian, Autograph Collection, you will play a pivotal role in enhancing guest experiences. This position supports front office operations, ensuring smooth communication and outstanding service. Ideal candidates bring a commitment to safety and possess problem-solving abilities for productive guest service.
Key Responsibilities:
• Provide exceptional service and support
• Assist with room reservations and upgrades
• Manage in-room dining orders and guest requests
• Facilitate incident documentation and service recovery
• Maintain effective communication with guests
Requirements:
• One year of experience in a similar capacity
• Hospitality or Tourism degree preferred
• Robust focus on guest satisfaction
• Proven reliability and teamwork abilities
• Ability to work flexible schedule including weekends
Support guests at The Dorian while showcasing exceptional communication and service skills.
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📌 Guest Service Ays Agent Calgary (Canada)
🏢 Concord Hospitality Enterprises
📍 Canada