Join RXO as a Customer Care Specialist, where you will play a critical role in customer satisfaction within the transportation industry. Provide exceptional service while optimizing processes to meet client needs.
In your position at RXO, you'll ensure the highest level of service is delivered to our customers. Your expertise will be crucial in analyzing orders and maintaining comprehensive account profiles. Collaborating with service partners, you will align expectations to meet and exceed goals.
Key Responsibilities:
• Champion customer satisfaction through effective advocacy
• Analyze orders for compliance with customer agreements
• Provide accurate documentation for service expectations
• Coordinate plans for successful service implementation
• Schedule pickups efficiently within guidelines
Requirements:
• Minimum 1 year of experience in transportation or customer service
• Solid communication and interpersonal skills
• Independent work ethic as well as teamwork capability
• Problem-solving and organizational skills
• Commitment to a positive work setting
Help RXO redefine transportation solutions through exceptional customer service.
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📌 Rxo Customer Care Specialist Burnaby
🏢 RXO
📍 Burnaby