Job Title: Office Support Specialist Job Description Join our dynamic team as an Office Support Specialist, where you will play a crucial role in making initial calls to vehicle owners and pick-up shops to gather essential vehicle information, location details, and charges.

This fast-paced position requires making between 80-100 calls per day, along with performing data entry tasks and following specific client processes.

Responsibilities Make 80-100 calls per day to vehicle owners and pick-up shops.

Obtain vehicle information, location details, and charges.

Perform data entry and basic information gathering from customers.

Take detailed notes for tow vendors and adhere to specific client processes.

Communicate effectively via phone and email correspondence.

Essential Skills Strong communication skills in English, both written and spoken.

Minimum of 1 year experience in a call center or customer service role.

Basic proficiency in Excel, including copying and pasting.

Proficiency in MS Outlook.

Reliable transportation, as the office is not accessible by public transit.

Additional Skills & Qualifications Car knowledge is an asset.

Experience processing POS payments.

Prior experience in a tow truck or insurance company.

Experience with MS Teams.

Bilingual language skills are a plus.

Experience dealing with insurance companies.

Work Environment This role requires you to work in an office workplace with a workstation set up in the boardroom.

The location is not accessible by public transit, so reliable transportation is necessary.

The team consists of a small group of five agents working closely together.

The dress code is business casual, and the work hours are Monday to Friday, 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM, totaling a 40-hour work week.

Job Type & Location This is a Contract position based out of Acheson, AB.





Pay and Benefits The pay range for this position is $18.00 - $20.00/hr.

Workplace Type This is a fully onsite position in Acheson,AB. propos d''Aston Carter Aston Carter fournit des solutions de talent de classe mondiale des milliers de clients travers le monde.

Spcialiss dans la comptabilit, la finance, les ressources humaines, lacquisition de talents, les achats, la chaine dapprovisionnement, et certaines professions administratives, nous tendons les capacits des entreprises la pointe de lindustrie.

Nous nous appuyons sur notre profonde expertise en matire de recrutement et sur notre vaste rseau pour rpondre aux besoins volutifs de nos clients et de notre communaut de talents avec agilit et excellence.

Avec des bureaux aux tats-Unis, au Canada, en Asie et en Europe, Aston Carter est au service dun grand nombre dentreprises du classement Fortune 500.

Nous sommes fiers davoir remport la dsignation Prix Platine dans le cadre des prix Best of Staffing Client et Talent dcerns par Clearly

Rated.

Aston Carter est un employeur souscrivant au principe de lgalit des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentit sexuelle, des renseignements gntiques ou de toute autre caractristique protge par la loi.

Si vous souhaitez faire une demande daccommodement raisonnable,



tel que la modification ou lajustement du processus de demande demploi ou dentrevue cause dun handicap, veuillez envoyer un courriel Ordonnance sur lgalit des chances de San Francisco: Conformment lOrdonnance sur lgalit des chances de San Francisco, pour tous les postes situs dans la ville et le comt de San Francisco, nous examinerons les candidatures des personnes qualifies ayant un casier judiciaire ou des antcdents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines tapes de notre processus dembauche, notamment la recherche, la prslection et lvaluation des candidatures. LIA aide analyser les candidatures et les qualifications, mais les dcisions finales sont prises par notre quipe de recrutement.

En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse tre examine laide doutils dIA.

About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.

Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.

We are proud to be a Clearly

Rated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

📌 Office Support Specialist (Acheson)
🏢 Aston Carter
📍 Acheson