Job Description Job Description: Service

Now Integration Specialist Toronto, ON - Hybrid (4 Days WFO) 6 months 1.

Role Summary The Integration Specialist will design, build and support integrations required for the Flexera to Service

Now migration and ongoing Service

Now ITAM/CMDB ecosystem.

The role will focus on Integration

Hub, REST/SOAP APIs, import sets, transform maps, MID Server, ETL, authentication, error handling and monitoring across Flexera and enterprise source systems. 2.

Key Responsibilities Design and implement integrations between Flexera, Service

Now and related enterprise systems supporting ITAM, SAM, HAM and CMDB processes.

Build and configure REST/SOAP integrations, Integration

Hub spokes/actions, scripted REST APIs, import sets and transform maps.

Configure MID Server-based integrations and troubleshoot connectivity, authentication, scheduling, data load and transformation issues.

Partner with CMDB, SAM, HAM and business teams to define integration mappings, frequency, controls, error handling and reconciliation requirements.

Support integrations with SCCM, Intune, Jamf, cloud platforms, procurement tools, asset repositories and other enterprise data sources as applicable.

Develop integration monitoring, exception handling, logging, defect resolution and production support procedures.

Prepare integration design documents, API specifications, data mappings, test evidence and handover documentation. 3.

Required Technical Skills Hands-on Service

Now integration experience using Integration

Hub, REST API, SOAP API, scripted REST APIs, import sets and transform maps.

Experience with MID Server configuration, secure connectivity, scheduling, credentials, authentication and troubleshooting.

Understanding of JSON, XML, Java

Script, Glide APIs, ETL concepts and integration design patterns.

Experience supporting CMDB, ITAM, SAM or HAM data integrations and migration activities.





Ability to design robust error handling, data validation, retry mechanisms, monitoring and support documentation. 4.

Preferred Skills Experience integrating Flexera with Service

Now or migrating Flexera data into Service

Now.

Experience with SCCM, Microsoft Intune, Jamf, Azure, AWS or other discovery/endpoint/cloud data sources.

Experience working in regulated environments with security, audit and access control requirements. 5.

Required Certifications Service

Now Certified System Administrator (CSA) Service

Now Certified Application Developer (CAD) 6.

Preferred Certifications Service

Now Integration

Hub Micro-Certification ITIL 4 Foundation Cloud or API integration certifications 7.

Experience Requirements Minimum 5+ years of relevant professional experience is mandatory.

Experience with Service

Now implementation, configuration, migration, integration, testing, documentation, deployment and hypercare support is required.

Experience working in Agile/Scrum delivery environments is required.

Experience in Flexera to Service

Now migration is highly preferred.

Experience working in banking, financial services or large enterprise transformation programs is preferred. 8.

Educational Qualifications Bachelors degree in Computer Science, Information Technology, Engineering or equivalent professional experience. 9.

Key Competencies Solid written and verbal communication skills with the ability to work with business, technology and vendor stakeholders.

Ability to work in a structured Agile/Scrum delivery model with sprint planning, defect triage and release coordination.

Strong analytical mindset with attention to data quality, traceability, governance and audit-readiness.

Ability to support documentation, knowledge transfer, UAT, production deployment and post-deployment hypercare.

Experience working in large enterprise environments, preferably banking, financial services or regulated industries.

Requirements 60-70

📌 ServiceNow Integration Specialist – IntegrationHub, REST/SOAP APIs, ITAM, CMDB, Flexera Migration (Toronto)
🏢 Astra North Infoteck
📍 Toronto